# Shipping Policy

Last updated: August 20, 2026

H2X orders are fulfilled by A2X LLC from our warehouse in San Marcos, California.

## Processing

Most orders are packed and handed to the carrier within 1–3 business days (Monday–Friday, excluding U.S. federal holidays). You will receive a shipping confirmation with tracking once the order leaves our warehouse.

## Destination

We currently ship within the United States. We do not ship to P.O. boxes when the carrier requires a signature or street address. International orders are not available at this time.

## Rates and delivery time

Shipping charges are calculated at checkout based on destination and service. Delivery time after handoff is typically 2–7 business days for standard U.S. shipping. Expedited options, if shown at checkout, are estimates only and are not guaranteed.

## Subscriptions

Subscription orders ship on the same schedule as one-time orders. The next box is prepared after a successful renewal charge. See our [Cancellation Policy](/cancellation) to skip or stop a renewal before it ships.

## Address errors and lost packages

Please double-check your shipping address at checkout. If a package is returned as undeliverable because of an address error, we can reship after you pay any additional postage, or refund the product price minus outbound shipping. If tracking shows a package delivered and you did not receive it, contact us within 7 days and we will help file a carrier claim.

## Damaged in transit

If a shipment arrives damaged, photograph the box and product and email us within 7 days of delivery. We will replace it or refund you at no extra cost.